The Burnham Surgery |
BBC | Health News 2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.'Debt deterring would-be doctors'The prospect of high student debt and increased pension contributions could discourage young people from entering medicine, a senior doctor warns.Sat, 19 May 2012 12:12:52 GMThttp://www.bbc.co.uk/news/health-18128637#sa-ns_mchannel=rss&ns_source=PublicRSS20-saDieting 'safe for pregnant women'Dieting in pregnancy is safe and does not carry risks for the baby, a review of research has suggested.Fri, 18 May 2012 01:36:38 GMThttp://www.bbc.co.uk/news/health-18101423#sa-ns_mchannel=rss&ns_source=PublicRSS20-saKids' cardiac service criticisedAn independent panel says cardiac services at Glasgow's Sick Children's Hospital "may be unsafe if critical staffing problems are not addressed".Fri, 18 May 2012 12:25:37 GMThttp://www.bbc.co.uk/news/uk-scotland-glasgow-west-18117882#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa |
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| THE BURNHAM SURGERY - PATIENT PARTICIPATION GROUP - SURVEY RESULTS | |||||||||||||
| Q1 | We have recently upgraded our telephone system and added more lines. Do you think this has made it easier to get through to the surgery ? | Yes | 74.19% | ||||||||||
| No | 3.23% | ||||||||||||
| Don’t Know | 22.58% | ||||||||||||
| Q2 | Have you used the late surgery on a Monday (from 18:00 to 20:00) ? | Yes | 19.35% | ||||||||||
| No | 80.65% | ||||||||||||
| Q3 | We run a late surgery on a Monday (from 18:00 to 20:00). Do you think that the late surgeries are worth the additional cost and staff and GP time ? | Yes | 83.87% | ||||||||||
| No | 6.45% | ||||||||||||
| Don’t Know | 9.68% | ||||||||||||
| Q4 | Do you think the late surgery on a Monday has improved access for working patients to see a doctor ? | Yes | 70.97% | ||||||||||
| No | 0.00% | ||||||||||||
| Don’t Know | 29.03% | ||||||||||||
| Q5 | Do you think the surgery has the right system in place when offering appointments ? | Yes | 67.74% | ||||||||||
| No | 25.81% | ||||||||||||
| Don’t Know | 6.45% | ||||||||||||
| Q6 | In the past 6 months has there been an instance where the surgery could not offer you an appointment up to 7 days in advance ? | Yes | 38.71% | ||||||||||
| No | 58.06% | ||||||||||||
| Don’t Know | 3.23% | ||||||||||||
| Q7 | In the past 6 months has there been an instance where the surgery could not offer you an appointment with the doctor of your choice ? | Yes | 54.84% | ||||||||||
| No | 41.94% | ||||||||||||
| Don’t Know | 3.23% | ||||||||||||
| Q8 | If you could not book to see the doctor of your choice were you offered an alternative choice ? | Yes | 83.87% | ||||||||||
| No | 0.00% | ||||||||||||
| Don’t Know | 16.13% | ||||||||||||
| Q9 | Please indicate your age: | Under 16 years | 16-24 | 25-39 | 40-64 | 65-74 | Over 75 years | ||||||
| 0.00% | 6.45% | 12.90% | 38.71% | 32.26% | 9.68% | ||||||||
| Q10 | Please state gender: | Male | 32.26% | ||||||||||
| Female | 67.74% | ||||||||||||
| Q11 | Please state your Ethnicity: | White British | White European | Black British | Black Caribbean | Black African | Asian British | Indian | Pakistani | Bangladeshi | Chinese | Mixed | Other |
| 93.55% | 3.23% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 3.23% | ||
| Q12 | Before you took this survey, did you know the practice had a Patient Group ? | Yes | 58.06% | ||||||||||
| No | 41.94% | ||||||||||||
| Q13 | Do you think the Patient Participation Group (PPG) will be a benefit to patients ? | Yes | 58.06% | ||||||||||
| No | 6.45% | ||||||||||||
| Don’t Know | 35.48% | ||||||||||||
| Q14 | Are there any topics or services you think the PPG should address ? | Yes | 32.26% | ||||||||||
| No | 12.90% | ||||||||||||
| Don’t Know | 54.84% | ||||||||||||
| Q15 | Will you give your consent to use your email address to inform you of planned events and/or seek your views on any changes/developments to your primary care ? | Yes | 87.10% | ||||||||||
| No | 12.90% | ||||||||||||
BURNHAM SURGERY – PATIENT PARTICIPATION GROUP
10:00 Tuesday 10 January 2012
Today a meeting was held at Burnham Surgery to review the PPG.
It was agreed to advertise in the press for more members, Bob Spence to contact the Burnham Focus.
A survey was discussed and initial questions were formed which are to be circulated to existing and any new members.
Bob to update website with details of PP Group requirements and to draft questionnaire to patients using example set out in PCT documentation.
A follow-up meeting was arranged for 10:00 Tuesday 7 February 2012.
10:00 Tuesday 7 February 2012
Today a meeting was held at Burnham Surgery to review the PPG.
A Chairman was elected.
A Secretary was elected.
We agreed the Terms of Reference for the PPG ( a copy of which is attached along with the “Ground Rules” ).
It was agreed that the frequency of meetings should be monthly and will be reviewed in 4 months’ time.
There was an update to the Practice Survey – the results of which are still being collated. When completed we will be publishing these by email and on the website.
We currently have 27 members of the PPG.
There were no new issues.
The next meeting was arranged for 10:00 Tuesday 13 March 2012.
10:00 Tuesday 13 March 2012
The meeting was to discuss the results of the survey.
The members thought the survey had gone well. Within the limited number of responses the results are very encouraging.
One member thought these surveys were of limited use.
The members though that we should look further at ways of promoting the PPG.
Various methods were discussed, including the use of the TV in the waiting area; the Notice Board; and future events within the area.
The group though it be worthwhile to publish how the surgery is doing and to inform people of any changes that are coming.
The group would like to expand on Question 14 during the coming year.
The date of the next meeting was set for 10:00 on 24 April 2012 at the surgery.
Burnham Surgery has been fortunate in that we have had a Patient Participation Group (Burnham Patients in Practice) for many years. When the current initiative was introduced by Mid Essex, we used our core group to gather their thoughts on how best to proceed. It was agreed that new Terms of Reference would be drawn up and that this would include the continuance of the core group who would meet regularly and that the virtual group would be contacted electronically.
The practice has advertised in the surgery, the practice website and the local press. We have encouraged patients to liaise with friends and encourage membership. We now have 38 members, six of whom meet regularly.
Following a meeting on 13 March 2012 it was suggested by the core group that we investigate the possibility of using the TV in the waiting room. It is proposed that our plan for 2012/13 will be to draw up a power point presentation promoting the PPG which will be shown on the waiting room TV during consulting hours.
It is noted that we currently have no representation in the under-15 age group. It is proposed that we contact the local Guiding Leader in an effort to encourage any Brownie or Girl Guides who are patients of the practice to participate. It is hoped that this may be introduced by the Guider in charge as a project for the Brownies/Guides. It has been difficult to engage members of ethnic groups, other than those of British Origin. In order to rectify this problem we intend placing emphasis on the need to recruit from these groups through the power point presentation which will be shown in the waiting room.
Additionally we feel the website that we have maintained for many years should be reconstructed in order that patients may interact more easily. This will also be carried in the year 2012/13.
Last updated on: 30 March 2012
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