Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide.
Making a compliment, comment or suggestions:
If you have any compliments comments or suggestions - the practice welcomes patients to speak to any team member.
Making a compliment, comment, suggestion or complaint: Please see attachment
If you wish to email your comments, suggestions, compliments or complaint please use burnhamsurgery@nhs.net
After 1 July 2023 if members of the public want to make a complaint about primary care services to the commissioner, they now contact Mid and South Essex integrated care board instead of NHS England.
The contact details are as follows:
- Telephone: 01268 594444
- E-mail: Mseicb.complaints@nhs.net
- Writing to us at: Mid and South Essex Integrated Care System · Phoenix House, Christopher Martin Road, Basildon, Essex, SS14 3HG