New Patient Registration

To register as a patient ask at reception for details where possible between 4pm and 6pm or use the online registration link. New patients will be invited to make an appointment to discuss their health needs and an initial appointment will be made with our health care assistant for this purpose.

In the interests of continuity of care, the doctors in this practice have individual patient lists. However, when registering with the practice, where possible patients' choice of doctor will be accommodated.

The practice area covers Burnham-on-Crouch, Althorne and North Fambridge.  Burnham Surgery Catchment Area

Burnham surgery encourages patients to see their usual doctor for ongoing problems, this allows for continuity of care. If your request is urgent then you may be seen by any of the General Practitioners that work in the surgery.

Please note the appointment time given for a GP consultation is 10 minutes. It can be longer for more complicated reviews and procedures. If you have a significant problem that will require more time please inform the receptionist at the time of your booking request. These are not usually for urgent requests and you may have to wait longer for appointment availability.

Medical treatment is available from the date of acceptance of registration. Please contact reception for further information.

ONLINE NEW PATIENT REGISTRATION

The registration process will take around 15 minutes to complete. You will need to complete the process in one session. You do not need your NHS number, but it could make registration easier.

We may ask you for:

• details of previous GP surgery
• basic health and medical information

The information you provide will be used to identify the correct medical records. It will also help the GP surgery to offer relevant and appropriate healthcare services.

Register with a GP Surgery (gp-registration.nhs.uk)

OR

When registering please complete 2 forms

1. PRF1 (previously GMS 1)   must have NHS Number completed

2. New Patient Questionnaire

Either bring to surgery in person or email signed and completed forms to discharge.f81126@nhs.net 

When attending the practice in person with your forms please try an attend between 11am - 12 noon or 4pm - 6pm when reception will hopefully be less busy.

PRF1 (previously GMS1) 1    must have your NHS Number on form

New Patient Questionnaire  2

Do not know your NHS Number?

You should be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters. You can also find your NHS Number online via the https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

If you cannot find your NHS Number at home, you can ask your GP practice that you are leaving from should be able to help you. You may find your NHS number on your repeat slip or hospital letters.

How can you find out your NHS number?

 It is a key piece of information to remember.

 Find out here: https://youtu.be/IHE4cG_ie_c

INFORMATION REGARDING ONLINE ACCESS

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Health Information in Other Languages can be found here https://www.nhs.uk/about-us/health-information-in-other-languages/

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

HAVE YOU CHANGED YOUR DETAILS??

To ensure we can contact you through your preferred choices please ensure your details are up to date

Change of contact details

We where possible would like to have details of your next of kin or emergency contact preferences

We where possible would like to have details of your next of kin or emergency contact preferences

If you wish a member of the family or carer or close friend only be able to discuss your medical or prescription details not make your medical decisions for you.

You will need to complete a confidentiality form. This is not for Power Of Attorney

Authority to allow nominated to discuss your medical details

Power Of Attorney

A lasting power of attorney (LPA) is a legal document that lets you (the ‘donor’) appoint one or more people (known as ‘attorneys’) to help you make decisions or to make decisions on your behalf.

This gives you more control over what happens to you if you have an accident or an illness and cannot make your own decisions (you ‘lack mental capacity’).

Health and welfare lasting power of attorney

Use this LPA to give an attorney the power to make decisions about things like:

• your daily routine, for example washing, dressing, eating
• medical care
• moving into a care home
• life-sustaining treatment

If you have arranged your LPA for Health and Welfare please bring the Original to the surgery and we can place a copy in your medical records for the future. If make changes to your LPA please advice the surgery.

For more information https://www.gov.uk/power-of-attorney

If you require additional support when you visit the surgery or on a home visit with an interpreter please advise the team when booking the appointment

Support available from Sight & Hearing Support | ECL

HEARING HELP