MEDICATION REVIEWS BY TELEPHONE
The PCN (Primary Care Network) has employed for the Dengie Practices a Company called Firza who employ clinical pharmacists to review your medication over the telephone, they can discuss all areas of your medication and will forward any concerns you or they have to your GP to follow up.
During the Pandemic and going forward we hope this service will have a beneficial factor to the patients who do not require to be present on the premises and can still have a review.
Firza can do 3 types of reviews
Standard Medication Review approximate duration 20 minutes
Structured Medication review approximate duration 30 minutes
A structured medication review aimed for patients taking various medications this will be a critical examination of a person's medicines with the objective of reaching an agreement with the person about treatment, optimising the impact of medicines, minimising the number of medication‑related problems and reducing waste.
Asthma Review approximate duration 20 minutes
The pharmacists are from an independent company and will contact you over your phone (the telephone number ID will not be a local call or maybe anonymous/withheld) on 3 separate occasions if not been able to make contact, our receptionist or prescription clerk will re-arrange if you missed the calls an approximate appointment time on a day to suit you.